General FAQs

Who can I contact in Procurement Services to add or update a supplier?

If the supplier is onboarded with PaymentWorks, they can directly update their profile. If the supplier has not been onboarded with PaymentWorks, you can send them an invite to become onboarded if they are PaymentWorks eligible (PWEL).


Where can I view purchase orders and change orders?

You can view purchase orders and change orders in SpearMart. Any purchase order or change order created prior to 3/20/17 will only be available to view in OMNI. See instructions for viewing imaged documents in OMNI.  Should you need access to FSU's Document Management System (currently ONBASE), contact its-imaging@admin.fsu.edu to request access.


Can I get the bid process going even though I don’t have a budget number set up for my purchase yet?

Yes, don’t delay the procurement process just because you don’t know or don’t have a budget number.


I am not sure whether I need quotes or a bid or what process to follow. What should I do?

Contact a Procurement Specialist/Category Manager immediately to discuss the type of pricing that will be required.


I have a quote from the supplier. Will this quote suffice for specifications that you require for bidding?

Learn the elements of a complete specification and list all requirements on the requisition or specifications sent to Procurement Services. More information can be found on our How to Buy website.


What is an authorized signature?

An individual authorized to sign requisitions on behalf of his/her department. This person IS NOT authorized to sign contracts, unless given power of attorney by the University President. More information can be found in the Signature Authority policy.


What is a Contractual Service?

Purchase of services, rather than a purchase of commodities (e.g.: consultants)


What information should be listed on a Blanket Order?

Blanket Orders should include the Supplier and Supplier's address, start and end dates of the blanket order, product/service description, total dollar amount of the blanket, commodity code(s), and department authorized signature names.


What Purchase Orders (POs) qualify for the automated Weekly and Monthly PO close process?

Weekly schedule: Every Thursday at 3:00 p.m.
PO close criteria:
•    POs in dispatched status, Fully Received, and Fully Matched
Monthly schedule: 1st day of each month at 6:00 a.m.
PO close criteria:
•    POs in dispatched status,
•    POs have remaining encumbrance less than or equal to $100.00,
•    POs have no activity for 60 days or more,
•    POs created between 07/01/2018 and the last day of the previous month,
•    POs have requested due date before last day of the penultimate month, and
•    Buyer associated to a Procurement Specialist, Strategic Category Manager, Associate Director, or SpearMart AutoSource Buyer


How can I avoid Copier, Office Supply and Invoice Scams?

They are back at it again! The "toner phoners" are working the campus once again looking for unsuspecting victims. Please click here for more information on how to watch for and not fall for these scams.


Why does the University require a potential supplier authentication process?

Florida State University requires that all firms selling goods or services be evaluated for our current supplier database. All suppliers must be responsive and responsible suppliers and agree to accept the University’s terms and conditions and provide required federal reporting data. The University reserves the right to decline a request to add a new supplier and may determine that it’s not in the best interest of the University, if the goods or services are already available from a University preferred contract or Florida State University SpearMart participating supplier, or is listed in the U.S. Government Excluded Parties List System. An approved supplier is one that, at a minimum, meets many of the supplier selection criteria (i.e. pricing, billing terms, order fill rate, return goods policy, etc.) established by Procurement Services. 


How long does this process take?

The process normally may take 2-4 days or less for potential suppliers. The timeframe will depend on the supplier providing all of the necessary data and documents, PaymentWorks reviewing and validating data, and FSU final review and policy validation.  If you need assistance with suppliers, please contact Supplier Relations at SupplierPortal@fsu.edu.  


Will departments receive notification during the different Supplier stages? (i.e. when the Procurement Services FSU Substitute W-9 Form has been received, and when the Supplier is approved in OMNI)?

The initiator of an invitation in PaymentWorks will receive an email notification once the supplier has been onboarded. You can review the Onboarding Tracker in PaymentWorks to track the supplier progress.


How does the supplier submit the forms?

Departments will need to send an invitation to the supplier through the PaymentWorks portal. This secure online portal will allow the supplier to enter all the necessary data and documents and manage their account information..


What should be done if a supplier has an address change or a remit to change of address?

If the supplier is onboarded with PaymentWorks, they can directly update their profile. If the supplier has not been onboarded with PaymentWorks, you can send them an invite to become onboarded if they are PaymentWorks eligible (PWEL).


What should be done if a department needs a supplier reactivated in the supplier file?

Contact the Supplier Relations team at SupplierPortal@fsu.edu. If the supplier is onboarded with PaymentWorks, they can directly update their profile. If the supplier has not been onboarded with PaymentWorks, you can send them an invite to become onboarded once the Supplier Relations team has determined if the supplier is PaymentWorks eligible (PWEL).


If the supplier is not a US Citizen or permanent US Resident, what should be done?

If the supplier is onboarded with PaymentWorks, they can directly update their profile. If the supplier has not been onboarded with PaymentWorks, you can send them an invite to become onboarded.


What is the process for a foreign supplier?

If the supplier is onboarded with PaymentWorks, they can directly update their profile. If the supplier has not been onboarded with PaymentWorks, you can send them an invite to become onboarded. Suppliers will need to upload the correct W8 for their needs. They should refer to the IRS instructions and forms as there are 5 W-8 forms to choose from:

- Form W-8BEN for Individuals
- Form W-8BEN-E for Entities
- Form W-8ECI is applicable if the foreign entity has a trade or business in the United States;
- Form W-8IMY is applicable if a foreign entity acts in the capacity of a custodian, broker, nominee, or any other person that acts as an agent for another person; or
- Form W-8EXP is applicable primarily when the foreign entity is a foreign government, foreign bank, foreign tax-exempt organization, or foreign foundation.

If the supplier does not have a Foreign Tax ID Number, they should contact SupplierPortal@fsu.edu to receive a unique identifier.


Which suppliers are considered foreign?

An entity is considered foreign if it is created or organized outside the United States. This includes entities that may have operations in the United States, but the parent company is organized outside the United States. Depending on the type of payment, all payments made to or on behalf of a foreign entity are generally subject to income tax withholding unless specifically exempted either by U.S. tax law or an income tax treaty. Generally, payments not exempt from withholding are subject to 30% federal income tax withholding, in accordance with IRS regulations.


What should be done if a foreign entity objects to FSU’s terms and conditions?

If a foreign business takes exception to any of the University’s Purchase Order terms and conditions, once a PO has been issued to them, they should immediately contact Procurement Services and relay the particular term(s) and condition(s) that they take exception to so that we can determine whether it is something the University would be willing to either waive, change or not agree to. The same goes for any U.S. Business or individual that receives a purchase order from FSU.


What is the process for an Honorarium?

Honorarium suppliers will need to be a supplier. If the person is onboarded with PaymentWorks, they can directly update their profile. If the person has not been onboarded with PaymentWorks, you can send them an invite to become a supplier and onboard with PaymentWorks. For Honorarium payment procedures, click the following link for details on the Honorarium process: Honorariums.


What is the process for Artists or Entertainers?

If the artist or entertainer is self-employed, they will need to onboard through PaymentWorks. If the artist or entertainer is employed through a company (i.e. dance company) then the company the university is paying would need to onboard through PaymentWorks. An invitation should be sent to the correct contact.


What are the requirements concerning the use of Social Security numbers?

The request for SSN or other Taxpayer identification Number by FSU Finance and Administration is mandated by 26 U.S.C. 6041 and related IRS regulations. Please be aware that FSU collects Social Security Numbers from individuals, in lieu of a Federal Employer Identification Number (FEIN), if a FEIN has not been issued by the Internal Revenue Service for the individual/firm applying as a supplier with the University. If you have any questions about the collection and use of Social Security Numbers at FSU, please visit: http://policies.vpfa.fsu.edu/policies-and-procedures/records-information.

 

The supplier is foreign but does not have a Foreign Tax ID. How do they get one?

Contact SupplierPortal@fsu.edu to receive a unique identifier.

General FAQs | Procurement Services

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