Preferred Contract Vendor for IT Hardware/Software and Accessories
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How To Order
PunchOut Catalog in SpearMart.
Starting February 4, 2024, all quotes received from Dell Sales will be hyperlinked to Dell Premier checkout where you can download your preferred quote output format (PDF, HTML, XML, and CSV), rather than receiving it as an attachment over email. These quotes can also be accessed through your existing ERP or API order integration – giving you the flexibility to order in the same tools available to you today.
The Dell account team will continue to guide and collaborate with you on quotes. But instead of sending a PO to your Dell sales rep, you will securely order with your preferred payment method online. This new process offers greater order status visibility and faster processing times.
Contacts
Dell Inside Account Manager | FSU Sr Procurement Specialist |
Ryan Cook |
Tugba Madaus FSU Category Manager Lauren Beck |
Contract Information
Statewide College Technology Refresh Program
Term: 5/2016 – 5/10/2023
Delivery Terms: F.O.B. Destination.
Return Policy: Contact Ryan COOK for assistance in returns.
Special Notes
- For order status, please visit https://www.dell.com/support/orders/us/en/04 and have your DPID or Dell order number.
- For any telecommunications equipment (ie: phones/teleconferencing equipment/videoconferencing/security cameras, etc.), please contact ITS prior to placing orders to avoid delays in processing.
- When purchasing equipment not found in Dell's Punch-Out Catalog using a Non-Catalog form in SpearMart, you must ensure you change Dell's fulfillment address to MAIN.
- If you can’t find an item in the catalog please contact the Dell Account Executive directly or the FSU Procurement Specialist noted above. Be sure to give them a complete description of the item and they may be able to either find the item or an equivalent.
- When receiving the order in OMNI make sure to do a receipt for each invoice, do not combine invoices as AP will not be able to pay.
- When purchasing a single item over $5,000 or several items that constitute a single item and the total is $5,000 or more, be sure to use an OCO commodity code so that a property tag may be issued.
- When doing a volume purchase please contact the agent listed above. It is the responsibility of the specialist to negotiate pricing.
- If you can’t find an item in the catalog please contact Ryan Cook directly or the Procurement Specialist. Be sure to give them a complete description of the item and they may be able to either find the item or an equivalent.
- For returns contact Ryan Cook and they will assist you with returning your item and issuing a credit or replacement. There may be a restocking fee for returned items that are not due to vendor error.
- All orders over $20,000 route to the IRM (Information Resources Manager) for approval before being dispatched to the vendor. All networking and wireless equipment route to the Networking/Wireless group for approval before being dispatched to the vendor.
* Dell Member Purchase Program: FSU employees can make personal purchases for consumer grade Dell equipment by accessing this link or by contacting Alissa Stevens or Ashley Gonzalez.