My supplier/payee did not receive an invite in PaymentWorks

FSU is transitioning to JP Morgan for the PCard and TCard Programs on April 15, 2026.

See below for links to the communications previously sent to cardholders and for a listing of frequently asked questions

https://controller.vpfa.fsu.edu/jp-morgan-card-transition

Answer

Verify that the supplier/payee has checked their spam folder. Initiators can resend an invitation

Summary

Verify that the supplier/payee has checked their spam folder. Initiators can resend an invitationVerify suppliers check spam folders. Resend invitation if needed. #FSU