Answer
If you see a charge to a supplier you have never done business with, contact Wells Fargo or the PCard Administrator immediately to notify of the fraudulent charge. If the charge is with a merchant/supplier you do business with, but are unfamiliar with the particular charge, contact the supplier to resolve. If the supplier will not credit the charge, you can dispute the charge. To dispute, complete the Dispute Form and fax to Wells Fargo to dispute the charge as you would with your personal credit card. Then be sure to provide a copy of the dispute form and all backup information to the PCard Administrator. Wells Fargo will send the dispute information through the PCard Administrator, so they need a copy of that dispute for reference.
If you see a charge to a supplier you have never done business with, contact Wells Fargo or the PCard Administrator immediately to notify of the fraudulent charge. If the charge is with a merchant/supplier you do business with, but are unfamiliar with the particular charge, contact the supplier to resolve. If the supplier will not credit the charge, you can dispute the charge. To dispute, complete the Dispute Form and fax to Wells Fargo to dispute the charge as you would with your personal credit card. Then be sure to provide a copy of the dispute form and all backup information to the PCard Administrator. Wells Fargo will send the dispute information through the PCard Administrator, so they need a copy of that dispute for reference.